CAREER OBJECTIVE

A highly experienced results-oriented Operational Management leader who generate new ideas and fresh concepts who has demonstrated the ability to lead diverse teams of professionals to new levels of success toward supporting the employer in optimizing efficiency and operational performance.. Extensive broad experience working in countries like Colombia, Venezuela, Ecuador and US.

PROFILE

Effective management expertise with an impressive track record of more than 15 years of hands-on experience in business unit development, project and product development. Proven ability to successfully identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues and market share, improving customer service offerings in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments; solid experience in diverse arenas including food, consumer goods, packaging, printing and manufacturing industries. Extensive broad experience working in countries like Colombia, Venezuela, Ecuador and US.

- Fluent in English and Spanish.

- Highly proficient in: PC and MAC platforms             

EMPLOYMENT history

PROFESSIONAL HISTORY 1999 - PRESENT

Consultant Services and independent contractor in IT, Management, Marketing, and Web Development.
Assisted 26 small businesses: restaurants, car dealers, real state agencies and decorated apparel. Most of the business includes the integration of internal and external management information across finance, accounting, sales and manufacturing. Effective management of technology infrastructure networks (WAN and LAN), systems, databases, data storage, recovery information management and IT security.

Healthcaresolutionsteam.com. IT & Management. Lombard, IL
• Created a strategic solution to engage agents across the country with a simple yet robust communications system. Integrated documents, events, press releases, partner’s communications, training sessions, etc.
• Used an open source software “elgg” platform to build the private network website.
• Extensively evaluated and improved security to avoid any breach with the handling of thousand of confidential documents.

Pinkmag.com. Information and Technology. Chicago, IL
• Re-modeling deployed and customized web platform using php language for an online business directory.
• Outsourced IT professionals from India and Ecuador to develop the PHP directory base.

Gomez and Steider Corp.Operations and marketing. Chicago, IL
• Implemented a comprehensive Enterprise Resource Planning, forecasting and strategic planning.
• P&L Management, ROI & pricing strategies.
• Created customized individual marketing proposals based on cross-reference between data analysis from existing customers and market trends that increased revenues in excess of 15%.

Full House Signs Inc. Operations Manager. Joliet, IL.
Formulating policies, managing daily operations, and planning the use of materials and human resources.
• P&L Management, ROI & Pricing strategies.
• Capital Investment Planning & Financial Modeling.
• New Market Planning & Penetration.
• Implementation and management of technology infrastructure (networks (WAN and LAN).
• High-Growth business development & management.

The Eagle Newspaper. Printed and on-line newspaper. Web Master / Graphic Design, Chicago, IL.

Full House Signs Inc. Production Manager. Stickney, IL.

3D West Inc. Industrial Designer. Aurora, IL April 1999 – March 2000
• Responsible for designing from the ground up concepts and ideas.
• Prepared and or supervised of construction of models and samples of products made of clay, wood, plastic, metal, electronics, glass and paper and tested them for function, quality and consumer appeal.
• Considered factors influencing product design such as cost, selection of materials, production methods, new technology, safety, fashion trends, ergonomics, the environment, marketing and business strategy in order to provide streamlined operations, reduced operating costs, and greater profitability.

PRIOR BACKGROUND 1993 - 1998

Juanchis Inc. Operations Manager. Cali, Colombia.
Accountable for new product development, brand strategy and positioning, marketing, market research, point of purchase promotion, pricing strategies, package design, sourcing and quality management. Work with outside design/advertising agencies.
• Developed and launched 3 new snacks products: potato chips, plantain chips and caramel chips.
• Devised a customized Brand Management System that radically altered how marketing programs are conceived, managed and executed.
• Initiated a broad-based promotional strategy involving 18 new product items that is projected to boost the company’s snacks market share.
• Piloted a market-based pricing program that eliminates the complexities of product pricing and provides individual Supervisors with accurate, real-time, market-level, local pricing information.

Chitos Pokets Inc.Operations Manager. Tulcán, Ecuador.
Envisioned concept and founded this snack food manufacturing and distribution company operating throughout the Ecuador.
• Accountable for managing account P&L and all aspects of the product development, package design, strategy, positioning, pricing, sales and marketing, cost management, logistics, import/export, quality control and general administration.
• Structured and implemented a sales/marketing plan that successfully built brand name recognition and grew the company from start-up.
• Sourced, developed and launched 6 new food and beverage products over an 8 month period.

Flexo Graficas Romo. Operations Manager. Tulcan, Ecuador.

Creaciones Nuevo Mundo. Production Manager & Industrial Designer. Caracas, Venezuela.

EDUCATION
Masters in Information and Systems (MIS) Concentration in Operations Management, Data Security. December 2009
Morris Graduate School of Management, Chicago, IL
Masters in Business Administration (MBA) Concentration in Business Management, September 2008
Morris Graduate School of Management, Chicago, IL
Bachelor’s of Applied Science in Graphic Design Concentration in Graphic Arts, July 2004
Robert Morris College, Chicago, IL

DEVELOPED SKILLS MANAGEMENT

• Managed, directed and controlled large groups of people for the purpose of coordinating and harmonizing the group towards accomplishing company’s goals.
• Deployed and manipulated of human resources, financial resources, technological resources, and natural resources.

• Prepared presentation sketches showing style, size, shape, and configuration of internal components and general appearance of products either by hand or by computer.
• Prepared and or supervised construction of models and samples of products made of clay, wood, plastic, metal, glass and paper and tested them for function, quality and consumer appeal.
• Considered factors influencing product design such as cost, selection of materials, production methods, new technology, safety, fashion trends, ergonomics, the environment, marketing and business strategy.
• Created, read and interpret blue prints for design, manufacturing and assembly.

• Prepared comprehensive layouts of the design using techniques such as photography, illustration and computer-generated imagery.
• Developed new arrangements of visual elements for publishing.
• Conceptualized and designed solutions for advertisement in magazines.
• Manufactured graphic displays.
• Designed and maintained web sites.

• Strategic Business, Market & Sales Planning.
• ROI, Value Proposition & Profit Optimization.
• Creative Branding & Vertical Marketing.
• Revitalizing Stagnant & Declining Sales.
• Competitive Analysis, Positioning & Pricing.
• Product Introduction & Life Cycle Management.
• Consumer Trends & Product Prioritization.
• Major Account Development & Portfolio Management.
• Market Evaluation, Penetration & Expansion.
• Performance Enhancement & Succession Planning.

• NSHMBA, National Association of Hispanics in Masters of Business Administration, Board Member, Director of S.E.P. (Summer Enrichment Program) Chicago chapter.
• EFC, European Fencing Club.
• ITA Illinois Technology Association.
• AIGA the professional association for design.
• Future Trends.

ASSOCIATIONS
NSHMBA, National Association of Hispanics in Masters of Business Administration.
Director of S.E.P. Chicago Chapter
EFC, European Fencing Club.